Terms of Service

Effective Date: March 24, 2026 — Version 1.0

These Terms of Service (“Terms”) are a legally binding agreement between you (“you” or “User”) and Stranlabs LLC, a Wisconsin limited liability company doing business as GolfSaltAI (“GolfSalt,” “we,” “us,” or “our”). They govern your access to and use of the GolfSaltAI application, website at golfsalt.ai and app.golfsalt.ai, and all related services (collectively, the “Service”).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years of age to use the Service. If you are between the ages of 13 and 18 (or the age of majority in your jurisdiction), you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

By using the Service, you represent and warrant that you meet the applicable age requirement and, if acting on behalf of a minor, that you have the legal authority to bind that minor to these Terms.

2. Account Registration and Security

To access the Service, you must create an account by providing accurate, current, and complete information. You may register using an email and password or through a supported third-party authentication provider (such as Google, Apple, or GitHub).

You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised, are being used in violation of these Terms, or contain information that is materially inaccurate.

3. The Service

3.1 Description

GolfSaltAI is an AI-powered personal golf coaching application. The Service provides personalized coaching conversations, round tracking and analysis, AI-generated practice plans, equipment management, practice session logging, goal tracking, and a personalized dashboard. The Service is currently available as a web application, with mobile applications in development.

3.2 Early Access / Beta

The Service is currently in an early-access beta phase and is available by invitation only. During this period, features, functionality, pricing, and availability may change without advance notice. We may add, modify, or remove features at our sole discretion. Beta access does not guarantee continued access to the Service or any particular feature.

3.3 AI-Generated Content

The Service uses artificial intelligence (currently powered by Anthropic’s Claude) to generate coaching recommendations, practice plans, round analyses, and other content (“AI Content”). You acknowledge and agree that:

  • AI Content is provided for informational and educational purposes only and does not constitute professional instruction, medical advice, physical therapy guidance, or any other form of licensed professional counsel.
  • AI Content may contain inaccuracies, errors, or recommendations that are not appropriate for your individual physical condition, health status, or skill level.
  • You should consult with a qualified golf professional, physician, or other appropriate professional before acting on any AI Content, particularly if you have any physical limitations, injuries, or health conditions.
  • You use AI Content entirely at your own risk and discretion.

3.4 No Performance Guarantees

We do not guarantee any specific outcome, performance improvement, handicap reduction, or result from using the Service. Golf improvement depends on many factors outside our control, including your individual commitment, physical ability, practice frequency, and playing conditions. The value you receive from the Service depends significantly on the quality and quantity of data you provide.

4. Subscriptions and Billing

4.1 Subscription Plans

The Service is offered on a subscription basis. Current pricing, plan details, and features are displayed at the time of purchase. We may offer different pricing tiers, promotional rates, or beta pricing that may change over time.

4.2 Payment

All payments are processed by Stripe, Inc., our third-party payment processor. By subscribing, you authorize Stripe to charge the payment method you provide for the applicable subscription fees. You agree to provide accurate and complete billing information and to keep it current.

4.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period (monthly or annually, depending on your plan) unless you cancel before the renewal date. The renewal charge will be at the then-current rate for your plan, unless we notify you of a price change in advance.

4.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until the end of the period you have already paid for. We do not provide prorated refunds for partial billing periods.

4.5 Price Changes

We may change subscription prices from time to time. We will provide you with at least 30 days’ advance notice of any price increase via email or in-app notification. Your continued use of the Service after the price change takes effect constitutes your acceptance of the new price. If you do not agree to the new price, you may cancel your subscription before the change takes effect.

4.6 Free Trials and Beta Pricing

We may offer free trial periods or reduced beta pricing at our discretion. At the end of a free trial, your subscription will convert to a paid plan at the then-current rate unless you cancel before the trial ends. We will clearly communicate trial terms before you begin.

5. User Content and Data

5.1 Your Content

You retain ownership of all content you submit to the Service, including round data, practice session data, equipment information, coaching conversation messages, uploaded videos, and any other data you provide (“User Content”). By submitting User Content, you grant us a limited, non-exclusive, worldwide license to use, process, store, and display that content solely for the purpose of providing and improving the Service to you.

5.2 How We Use Your Data

Your golf data, conversation history, and personal information are used to provide personalized coaching and are not sold, shared with advertisers, or used to train third-party AI models. Our use of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

5.3 Data Deletion

You may delete individual coaching conversations, round data, or other User Content at any time through the Service. You may also request deletion of your entire account and all associated data by contacting us at [email protected]. Upon account deletion, we will remove your personal data in accordance with our Privacy Policy, subject to any legal retention obligations.

5.4 Data Portability

You may export your data from the Service through available export features or by contacting us. We will provide your data in a commonly used, machine-readable format within a reasonable timeframe.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party right.
  • Submit false, misleading, or fraudulent information.
  • Attempt to gain unauthorized access to the Service, other user accounts, or our systems.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use automated means (bots, scrapers, or similar) to access the Service without our written consent.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service to develop a competing product or service.
  • Share, resell, or sublicense your account access to any third party.
  • Submit content that is abusive, threatening, obscene, or otherwise objectionable.

We reserve the right to investigate violations and take appropriate action, including suspending or terminating your account and reporting conduct to law enforcement where required.

7. Intellectual Property

7.1 Our Property

The Service, including its design, features, code, AI models, coaching methodology, branding, and all associated intellectual property, is owned by Stranlabs LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited license to use it as described herein.

7.2 License to Use

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial golf improvement purposes.

7.3 Feedback

If you provide us with feedback, suggestions, or ideas about the Service (“Feedback”), you grant us an unrestricted, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that Feedback into the Service without any obligation or compensation to you.

8. Third-Party Services

The Service integrates with or relies on third-party services, including but not limited to:

  • Stripe for payment processing
  • Anthropic for AI coaching capabilities
  • DigitalOcean for hosting and data storage
  • Mailersend for transactional email
  • Sentry for error monitoring and service reliability
  • Third-party authentication providers (Google, Apple, GitHub) if you choose to use them for login

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices or availability of any third-party service.

The Service also supports importing data from third-party launch monitors and golf technology (such as Rapsodo, Garmin, Trackman, FlightScope, SkyTrak, Foresight, and others). We are not affiliated with these companies, and we do not transmit your data to them.

9. Equipment Recommendations and Independence

GolfSalt maintains zero affiliate relationships with equipment manufacturers, retailers, or golf brands. We do not receive commissions, sponsorship payments, or any other compensation for equipment recommendations. When our AI coach suggests an equipment change, the recommendation is based solely on your data and the coach’s analysis — not on any financial incentive. This independence is a core principle of our service.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (B) ANY DEFECTS WILL BE CORRECTED; (C) AI CONTENT WILL BE ACCURATE, COMPLETE, OR APPROPRIATE FOR YOUR SITUATION; OR (D) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS.

THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL GOLF INSTRUCTION, MEDICAL ADVICE, PHYSICAL THERAPY, OR ANY OTHER LICENSED PROFESSIONAL SERVICE. YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF THE SERVICE AND ANY ACTIONS YOU TAKE BASED ON AI CONTENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STRANLABS LLC, ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR USE OF OR INABILITY TO USE THE SERVICE; (B) ANY AI CONTENT OR RECOMMENDATIONS PROVIDED THROUGH THE SERVICE; (C) ANY PHYSICAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR USE OF THE SERVICE OR RELIANCE ON AI CONTENT; (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; OR (E) ANY OTHER MATTER RELATING TO THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

12. Indemnification

You agree to indemnify, defend, and hold harmless Stranlabs LLC, its officers, members, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) any User Content you submit through the Service.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days. Most concerns can be resolved quickly through informal communication.

13.2 Binding Arbitration

If we cannot resolve a dispute informally, you and Stranlabs LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (“Dispute”) shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as modified by these Terms.

The arbitration will be conducted by a single arbitrator in the English language. Unless you and we agree otherwise, the arbitration will take place in Dane County, Wisconsin, or, at your election, may be conducted by telephone, videoconference, or based on written submissions.

The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AND STRANLABS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.

13.4 Small Claims Court

Notwithstanding the above, either party may bring an individual action in small claims court for Disputes within the court’s jurisdictional limits.

13.5 Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

13.6 European Union and United Kingdom Residents

If you are a consumer residing in the European Union, European Economic Area, or the United Kingdom, the mandatory arbitration and class action waiver provisions in Sections 13.2 and 13.3 shall not apply to the extent they are prohibited or rendered unenforceable by the consumer protection laws of your country of residence, including the EU Consumer Rights Directive (2011/83/EU), the Unfair Contract Terms Directive (93/13/EEC), or the UK Consumer Rights Act 2015.

Nothing in this Section 13 shall deprive you of the protection afforded by provisions that cannot be derogated from by agreement under the applicable consumer protection law of your habitual residence. You retain the right to bring proceedings in the courts of the member state or country in which you are domiciled, as required by applicable law, including under Article 18 of Regulation (EU) No 1215/2012 (Brussels I Recast).

For the avoidance of doubt, the informal dispute resolution process described in Section 13.1 is a voluntary pre-litigation step and does not restrict your right to commence proceedings at any time if required by your local consumer protection law.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, United States, without regard to its conflict-of-law principles. For any judicial proceedings not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Dane County, Wisconsin.

15. Termination

15.1 Termination by You

You may cancel your subscription and close your account at any time through your account settings or by contacting us at [email protected].

15.2 Termination by Us

We may suspend or terminate your account and access to the Service at any time if: (a) you violate these Terms; (b) your conduct poses a risk to the Service, other users, or third parties; (c) your account has been inactive for an extended period; or (d) we are required to do so by law. Where reasonably practicable, we will provide notice before termination and an opportunity to export your data.

15.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination will survive, including but not limited to: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will: (a) update the “Effective Date” and version number at the top of this page; (b) notify you via email to the address associated with your account or through an in-app notification at least 15 days before the changes take effect; and (c) require you to re-accept the updated Terms before continuing to use AI coaching features.

Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and may cancel your subscription.

17. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Stranlabs LLC regarding the Service and supersede all prior agreements and understandings.

Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Force Majeure. We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, or pandemics.

Notices. We may provide notices to you via email, in-app notification, or by posting to the Service. Notices to us should be sent to [email protected].

18. Contact Information

If you have any questions about these Terms, please contact us:

Stranlabs LLC
d/b/a GolfSaltAI
Email: [email protected]
Website: golfsalt.ai